New pk lock Privacy Policy — Your Information Is Safe With Us

Key Points of the Privacy Policy

New pk lock places the highest priority on the privacy of users in Bangladesh and maintains full transparency in the collection and use of your personal information. By using this platform, you are considered to have consented to this Privacy Policy. We only collect information that is directly necessary to provide you with better service. Your data is never sold to third parties or shared without authorization. This policy may be updated at any time, and continued use of the platform after changes take effect will be considered acceptance of the new policy.

What Information Is Collected

During registration, your name, mobile number, date of birth, and preferred payment method are collected. As part of the identity verification (KYC) process, a copy of your national ID card or passport may be requested. While using the platform, your device type, IP address, browser version, and login activity are automatically logged. Your betting and gaming history, deposit and withdrawal records, and customer support communication details are also stored. This information is used solely for account management, security verification, and service improvement.

How Your Data Is Used

The collected information is used to create and manage your account, process transactions, and prevent fraud. Your preferences and usage patterns may be analyzed to send personalized offers and relevant notifications. Information is used as necessary to comply with applicable laws and regulatory authority guidelines in Bangladesh. Data is also analyzed to resolve technical issues and improve platform services. You may opt out of marketing messages at any time.

Data Sharing & Third Parties

New pk lock does not sell your personal information to any advertisers or commercial third parties. Only the necessary transaction data may be shared with trusted payment partners such as bKash and Nagad for payment processing purposes. Information may be disclosed to relevant authorities under legal obligations or by court order. Technology service providers for the platform operate under strict confidentiality agreements. Any partner with whom data is shared is equally obligated to ensure the same standard of protection.

Cookies & Tracking Technologies

Our website and app use cookies to manage sessions, maintain login status, and improve the user experience. Blocking cookies entirely may limit some platform functionality. We only use essential and functional cookies; no third-party advertising trackers are used. You can delete cookies or stop accepting new ones at any time through your browser settings. For the mobile app, permissions can be managed from your device settings.

Data Protection Methods

All your personal and financial information is securely transmitted and stored using SSL encryption technology. Server infrastructure is regularly verified through security audits and penetration testing. Two-factor authentication is available to prevent unauthorized access to your account. If suspicious activity is detected, an automatic account alert is sent and the account may be temporarily locked if necessary. Our data protection team monitors around the clock to ensure your information remains secure at all times.

Your Rights

You may request to view the information stored about you at any time and submit a request to correct any inaccurate data. After account closure, you may request permanent deletion of your data once the legally required retention period has elapsed. You always have the right to opt out of marketing communications, and such requests can be submitted through our support channels. If you have any objections to how your data is processed, please contact the support team. Any privacy-related complaints you raise will be treated with the utmost seriousness.

Data Retention Period

All data is retained while your account is active, and even after account closure, it may be mandatory to retain certain data for a specified period under applicable laws in Bangladesh. Financial transaction records are generally kept for up to 5 years. KYC verification documents are retained for a period determined by regulatory requirements. Upon expiry of the retention period, data is securely deleted to prevent unauthorized recovery. Contact the support team for more details on data retention periods.

Contact & Updates

If you have any questions or concerns about this Privacy Policy, please contact us at our support email: [email protected]. If significant changes are made to the policy, we will make every effort to notify registered members in advance. The date of the most recent update will always be displayed on this page. For general inquiries, FAQ Page you may visit. new pk lock is always respectful of your privacy and committed to protecting your data.